Criminals are taking advantage of the current pandemic to launch scams designed to trick you into sharing personally identifiable information. They may call or send an email claiming to be from your credit union or another company with which you conduct business. Sophisticated scammers can replicate targeted companies’ telephone numbers, email addresses and websites so it looks legitimate.
Please remember that we will never ask you to provide, update or verify your personal or account information through an unsolicited phone call, text or email message.
Never provide your personal or account information or password in response to an unsolicited request. If you didn’t start the conversation, you shouldn’t provide any information. Also remember to review your accounts regularly for any suspicious transactions.
Learn more from the FTC: